Guided onboarding

We help you move from messy billing workflows to Claso.

Claso onboarding is hands-on. We help map your current tools, prepare your data, configure your revenue workflow, and stay with your team through launch and beyond.

Onboarding workspace

Migration and launch plan

Human-led

Current stack

Jackrabbit / current software
Square or Clover terminal
Spreadsheet balances
Cash/check notebook
Manual credits

Claso launch checklist

1

Families

Parent contacts, students, siblings, billing contacts

2

Programs

Classes, camps, workshops, memberships, packages

3

Balances

Tuition, credits, deposits, adjustments, open invoices

4

Payments

Autopay, ACH/card, desk collection, cash/check, terminal records

5

Launch

First billing cycle, invoice review, staff walkthrough

Data migration
First billing cycle
24/7 human support

Migration plan

Hands-on help at every step.

You do not have to figure out the migration alone. Claso onboarding is built around the real operational details that decide whether billing works on day one.

1

Map your current workflow

We review how registration, enrollments, tuition, balances, credits, payments, and reconciliation work today.

Spreadsheets, existing class software, Square/Clover, cash/check, and manual notes all get accounted for.

2

Prepare your data

We help organize families, students, classes, enrollments, balances, open invoices, and credit history.

The goal is a clean starting point, not a messy import that creates more work for staff.

3

Set up billing rules

We configure the parts that determine what each family owes: tuition, packages, one-off charges, credits, and adjustments.

Recurring plans, camps, materials, equipment, counter sales, missed classes, and manual exceptions can all be reflected.

4

Connect payments

We walk through online payments, autopay, card-present collection, cash/check records, and external terminal reconciliation.

Use integrated Claso payments where it fits, while keeping existing terminal workflows visible in the family ledger.

5

Run the first cycle together

We stay close through your first billing cycle so invoices, balances, payments, and reconciliation are clear before parents ask.

Your team sees the workflow end to end before relying on it day to day.

What we help migrate

Your data, rules, balances, and payment state come with you.

Migration is not just uploading a CSV. We help preserve the context that matters: which family owes what, why the balance changed, what credits exist, what payments already happened, and what needs action.

Migration workspace

Northside Learning Center

Families

312 records mapped

Parent contacts, siblings, billing contacts

Enrollments

96 active placements

Classes, camps, workshops, packages

Ledger

$8.2k open balances

Credits, deposits, invoices, adjustments

Payments

5 routes configured

Card, ACH, desk collection, cash/check, external terminal

First billing cycle

Review invoices, balances, credits, and payment routes with a Claso human before the cycle goes out.

24/7 human support

When billing affects real money, support should be human.

Claso support is designed for operators who need help with live billing, payment, ledger, and reconciliation questions. You should not be stuck in a ticket queue while families are waiting at the desk.

OK

A real human to help with setup, migration, and launch questions.

OK

24/7 human support for urgent billing, payment, and ledger issues.

OK

Help interpreting edge cases like cash payments, partial refunds, credits, failed autopay, and external terminal records.

OK

Hands-on walkthroughs for owners, front-desk staff, and operators.

Guided launch

Move to Claso with people who understand the workflow.

We will help you migrate the operational details that matter: families, enrollments, balances, credits, invoices, payments, and support needs.

Talk to us